Customer Survey
Quality is important to us. We appreciate your business and want to continue to satisfy your needs. To ensure that we understand what your needs are, how well we have met those needs in the past, and what we need to do to keep your business in the future, we ask that you complete the survey below. Thank You.







Please rate each item from "High" to "Not at All" in terms of how important the item is to your company by selecting only one response from the choices below.

Technical/Engineering Assistance High Medium Low Not at All
Quote Response Time High Medium Low Not at All
Pricing of Product High Medium Low Not at All
On-time Delivery of Product High Medium Low Not at All
Packaging High Medium Low Not at All
Quality of Product High Medium Low Not at All
Response to Questions/Concerns/Problems High Medium Low Not at All
Accuracy of Billing High Medium Low Not at All
Purchase Order Conformity High Medium Low Not at All
Overall Ranking as a Supplier High Medium Low Not at All


Please let us know how DSE served your business needs by selecting one response in the choices below.

Technical/Engineering Assistance Excellent Good Fair Poor
Quote Response Time Excellent Good Fair Poor
Pricing of Product Excellent Good Fair Poor
On-time Delivery of Product Excellent Good Fair Poor
Packaging Excellent Good Fair Poor
Quality of Product Excellent Good Fair Poor
Response to Questions/Concerns/Problems Excellent Good Fair Poor
Accuracy of Billing Excellent Good Fair Poor
Purchase Order Conformity Excellent Good Fair Poor
Overall Ranking as a Supplier Excellent Good Fair Poor


Comments from the questions above:

 

 DSE is our manufacturer of choice because: DSE would be a better supplier if:

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